Welcome to ShopCatre – Your Trusted Source for Professional Mobile Game Controllers
At ShopCatre, we are committed to providing a seamless and secure shopping experience for all our customers. Our Sales Policy outlines the terms and conditions related to purchases, pricing, payments, and order processing. By making a purchase on our website, you agree to abide by these policies.
1. Product Availability & Orders
All products listed on ShopCatre are subject to availability. While we strive to keep our inventory updated, there may be instances where certain professional mobile game controllers are out of stock. If a product is unavailable after you place an order, we will notify you promptly and offer alternatives or a full refund.
To place an order, simply:
- Browse our collection and add products to your cart.
- Proceed to checkout and enter your shipping details.
- Choose a payment method and confirm your order.
Once your order is confirmed, you will receive an order confirmation email with tracking details.
2. Pricing & Payment Methods
All prices on ShopCatre are displayed in USD and include applicable taxes unless otherwise stated. Prices may change without prior notice, but any orders already placed will not be affected.
We accept the following payment methods for secure transactions:
✅ Credit/Debit Cards (Visa, MasterCard, American Express)
✅ PayPal
✅ Apple Pay & Google Pay
✅ Bank Transfers (for bulk orders)
Important: Your payment information is encrypted and processed securely. We do not store or share any financial details.
3. Order Processing & Shipping
We process orders within 1–2 business days after payment confirmation. Shipping times vary based on location and chosen shipping method:
- Standard Shipping (5–10 business days) – Free on orders over $50
- Express Shipping (2–5 business days) – Additional charges apply
- International Shipping – Available for selected countries
Once shipped, you will receive a tracking number via email. We are not responsible for delays caused by external factors such as customs processing or carrier issues.
4. Cancellations & Modifications
If you need to cancel or modify an order, please contact us within 24 hours of purchase. Once an order is processed, we cannot guarantee changes or cancellations. If your order has already been shipped, you may request a return under our Refund and Returns Policy.
5. Warranty & Product Quality
At ShopCatre, we stand by the quality of our mobile gaming controllers. Most products come with a 6 to 12-month manufacturer warranty, covering defects and malfunctions. If you receive a faulty item, please contact us immediately for a replacement or refund.
Warranty does not cover:
- Damage due to misuse or accidents
- Unauthorized repairs or modifications
- Normal wear and tear
6. Fraud Prevention & Security
To maintain a safe shopping environment, we implement fraud detection measures. If we suspect an unauthorized or fraudulent transaction, we reserve the right to cancel the order and refund the payment.
7. Contact Us
For any sales-related inquiries, feel free to reach out:
📍 Address: 3500 W Manchester Blvd, Inglewood, CA 90305, USA
📞 Phone: (909) 984-3656
✉️ Email: [email protected]
Thank you for choosing ShopCatre for your professional mobile gaming controller needs. Happy gaming! 🎮